Study Done, Quick Update
Posted by Zachary Lym in Ubiquity on 21. Feb, 2010 | No Comments
I finished the documentation/advertising study of Ubiquity back in November. I haven’t posted anything about it due to a mix of schoolwork and the scholarly journal submission process. Because journals want to maintain copyright, I can’t publish everything I have written thus far. The journal article has a very different focus from what I will [...]
Sessions 6, 7, 8, & 9
Posted by Zachary Lym in Ubiquity, summer09 on 11. Oct, 2009 | No Comments
Despite my best efforts on the documentation front, users still failed to grasp the simplistic syntax scheme of Ubiquity. I suspected this was due to poor contextual “documentation.” So I designed an experiment testing out a simpler skin.
Put it all out there
Posted by Zachary Lym in Ubiquity on 23. Aug, 2009 | No Comments
Getting the user to do something is like asking for a phone number: it has to be done at the right time and after they are excited about it.
Learning Ubiq P2: Support Structures
Posted by Zachary Lym in Ubiquity on 26. Jul, 2009 | 1 Comment
As outlined in Part 1, the traditional style of documentation is antithetical to actual usage. Style is a major problem, but the delivery mechanisms are just as bad.
Learning Ubiq P1: Minimalist Documentation
Posted by Zachary Lym in Ubiquity, summer09 on 13. Jul, 2009 | 1 Comment
Today I am going to talk about a typical users, how they learn, and the principals of minimalist documentation. If you want to skip the fluff, head to the minimalist style guidelines for Ubiquity’s documentation.
